Timeouts

Last modified on September 7, 2022

There are two types of authentication timeouts for strongDM users: idle timeouts, which have to do with the idle time of an authenticated user; and session timeouts, which pertain to overall length of authenticated sessions. Note that these limitations are applied for human users, not service accounts.

Idle Timeout

Idle timeouts will force users to log out of the Client or Admin UI after a set amount of minutes of inactivity, that is, instances where no packets are received. For example:

  • Client will log users out after 20 minutes of idleness.
  • Admin UI will log users out after 20 minutes of idleness.

Note that idle timeouts may be triggered by blocked processes and long-running queries.

Session Timeout

The session timeout will force users to log out once their session reaches the pre-determined time limit. For example:

  • Users must re-authenticate every eight hours.
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